Privacy Policy

Effective Date: 01.11.2024
Last Updated: 01.12.2025

Venturo Digital Ltd. (“we”, “us”, “our”) is committed to protecting your personal data and handling it transparently and responsibly. This Privacy Policy explains what data we collect, how we use it, and the rights you have under the General Data Protection Regulation (GDPR).

1. Who We Are

Venturo Digital Ltd.
Address: Sofia, 1000, Bulgaria
Email: hello@venturo.agency

We are the data controller responsible for processing your personal data collected through this website and our services. We are not required to appoint a Data Protection Officer. For all data protection matters, you can contact us at: hello@venturo.agency.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide

Name
Email address
Company information (if provided)
Message content submitted through contact forms or email
Subscription data (e.g., newsletter preferences)

2.2 Automatically Collected Data

IP address
Device information
Browser type
Pages visited, time spent, and navigation paths
Cookies and tracking data (see Section 6)

2.3 Service-Related Data

When you work with us as a client, we may also process:

Account details
Project-related information
Billing and invoicing data
Lead generation data collected through AI-powered forms, chat tools, or automated assistants (e.g., conversation inputs, engagement data, and responses you provide).

We do not intentionally collect sensitive personal data.

3. How We Collect Data

We collect data when you:

Submit a contact form
Subscribe to newsletters or updates
Download resources or guides
Submit forms to access lead magnets, resources, or gated content
Interact with our website (via cookies, analytics, and tracking tools)
Communicate with us by email
Become a client

4. Why We Use Your Data (Purposes of Processing)

We process your data to:

Respond to inquiries and provide requested information
Deliver services and manage client relationships
Send newsletters and marketing communications (only with your consent)
Improve our website, services, and user experience
Maintain business operations, security, and compliance
Analyze performance using analytics tools
Send related marketing content when you opt in to receive a lead magnet or other gated resource (you can unsubscribe at any time)

5. Legal Bases for Processing (GDPR Article 6)

We process your personal data based on:

Your consent – newsletter subscriptions, marketing communications, non-essential cookies, advertising technologies (e.g., Meta Pixel), retargeting, and lead-generation forms
Legitimate interests – improving our services, preventing fraud, managing operations
Performance of a contract – when you become a client
Legal obligations – accounting, tax, and compliance requirements

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website. This includes:

Essential cookies
Performance and analytics cookies (e.g., Google Analytics)
Functional cookies
Marketing and advertising cookies (e.g., Meta Pixel) used to measure conversions and deliver relevant ads.

You can manage your cookie preferences through your browser or our cookie banner. Analytics and performance cookies are only activated after you provide explicit consent through our cookie banner. Non-essential cookies will not be set unless you choose to accept them.

7. Third-Party Services and Data Processors

We use trusted third-party providers who process data on our behalf, including:

Website hosting providers
Google Analytics (usage analytics)
Email marketing providers (e.g., MailerLite)
CRM systems (e.g., Folk, GoHighLevel)
Cloud service providers (Google Workspace)
Meta (Meta Pixel)

All third parties operate under GDPR-compliant data processing agreements.

8. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA).

In such cases, we ensure adequate protection through:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Other lawful safeguards

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

You can unsubscribe from marketing emails at any time using the link in our emails or by contacting us at: hello@venturo.agency.

10. Your Rights Under GDPR

You have the right to:

Access the data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Bulgarian Commission for Personal Data Protection

To exercise your rights, contact: hello@venturo.agency

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Encrypted communications (HTTPS)
Access controls
Secure data storage
Regular monitoring and updates

However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

12. Children’s Data

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

13. Automated Decision-Making and AI Tools

We do not use personal data for automated decision-making that produces legal or significant effects.

When we use AI tools to support internal workflows (e.g., drafting, analysis), we ensure data is processed securely and in compliance with GDPR.

When AI-powered tools are used for lead generation or client onboarding, they only process the information you voluntarily provide and do not make automated decisions that produce legal or significant effects.

14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated “Last Updated” date.

15. Contact

If you have any questions or concerns about this policy or your data, contact: